Shipping policy
Shipping Policy
We are committed to delivering your order as quickly and reliably as possible.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
Delivery Time
Estimated delivery time is 1–15 business days, depending on your location and shipping method.
- Domestic orders: 1–7 business days
- International orders: 5–15 business days
Please note that delivery times are estimates and may vary due to customs delays, carrier issues, or peak seasons.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Fees
Shipping costs (if applicable) will be calculated and displayed at checkout.
Return & Refund Policy
We want you to be fully satisfied with your purchase.
30-Day Free Returns
We offer a 30-day free return and exchange policy. You have 30 days after receiving your item to request a return or exchange.
Eligibility for Returns
To be eligible for a return:
- Items must be unworn, unused, and in original packaging
- Items must have all original tags attached
- Proof of purchase is required
Refunds
Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
If you need a different size or product, please contact us to arrange an exchange.
Contact Us
If you have any questions about shipping or returns, please contact us:
📧 Email: LouisJimenez315@outlook.com